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All tags welcome FixMarQ Facilities Management customer productivity silence communication hotdesking demo booking choice CAFM helpdesk crowdsourcing Twitter smart cities automation maintenance risk management ingle point of failure delegation automated workflow coworking space resource booking release QR code trust WiFi Foursquare workflow two-minute rule hot desking flexiworking personal enrichment Tower Hamlets London Busses Clear Channel cost saving strategy user centric design task centric design UI mobile computing single point of failure community event management coworking meeting spaces transparency issues occupiers